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Return Policy

Last updated October 11, 2017

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

 

RETURNS
All returns must be postmarked within (7) days of the purchase date. All returned items must be in new and unused condition with all original tags and labels attached.

 

RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

 

inSite Digestive Health Care
ATTN: Returns
RMA#
1010 N. Central Ave., Suite 490
Glendale, CA 91202

 

Please ntoe, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS
The following items cannot be returned or exchanged:
> Any products that have been opened or used
> Products without their original packaging

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

 

Please note, inSite will only accept the return of products that have been supplied incorrectly to the customer or which are deemed to be faulty.

 

QUESTIONS
If you have any questions concerning our return policy, please contact us at:
(818) 465-2861
[email protected]